Train the Trainer

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Our Clients

OUR CLIENTS

  • Arab Malaysian Group
  • Aircel (India)
  • American International Assurance
  • Alstom Power
  • Amanah Group
  • Bank Negara Malaysia (BNM)
  • Bank Simpanan Nasional
  • Boustead Holdings Berhad
  • CIMB Group
  • Caltex
  • Celcom
  • Citibank
  • DiGi
  • DRB Hicom Group
  • EON Berhad
  • Hong Leong Group
  • Hotel Mutiara Kuala Lumpur
  • Hotel Ritz Carlton Kuala Lumpur
  • Institute of Strategic and International Studies
  • International Islamic University Malaysia
  • KTM Berhad
  • Maybank Group
  • Malaysian Tax Academy
  • Malaysian Institute for nuclear Technology
  • Malayan Rubber Board
  • MAXIS
  • Malaysian Airlines
  • Malaysian Shipyard and Engineering
  • MARDI
  • Modenas
  • Multimedia University
  • OCBC Bank Berhad
  • Pan Pacific Hotel
  • PETRONAS
  • PERODUA
  • Star Publications
  • SIRIM
  • Sunway Group
  • SJMC
  • Sime Darby Group
  • Tan Chong Motors Assembly
  • Telekom Malaysia
  • Tenaga Nasional Berhad
  • Universiti Malaya
  • UiTM

Our Trainers

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MASTER TRAINER - MR. KARTHIGESU SIVALINGAM

KarthigesuMr. Karthigesu Sivalingam is the Principal Consultant of Global Dynamics. He obtained his Bachelor of Accountancy (Hons.) from University Malaya and his Masters in Business Administration (HR Management) from University of Warwick, United Kingdom.

Mr. Karthigesu has more than 20 years of experience in the field of training and consultancy. He has worked with Bank Negara Malaysia as an Auditor and full time Trainer.

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ASSOCIATE TRAINERS

MS. SHEILA MENON

SheilaMenon300x300Sheila Menon is a certified corporate trainer and educator by profession. She has a Bachelor of Business Administration degree from the USA and a further 1st Class Honours Degree in the Teaching of English as a Second Language from Open University Malaysia. She is currently working towards her Postgraduate Degree in Education and Management. Sheila is a Certified Law of Attraction Trainer, having been certified by Michael J. Losier, the author of the No. 1 Best Seller in 32 countries, ‘The Law of Attraction: The Science of Attracting More of What You Want and Less of What You Don’t’.

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MS. MOINAH ABDUL JALIL

moinah-abdul-jalilMs.Moinah was previously the Corporate Affairs and Communication Manager at one of the leading banks in Malaysia. Moira has more than 27 years of experience in the Finance and Banking industry, holding managerial positions in various departments at the bank. She was a Line Trainer at the Bank and has facilitated training programs in the areas of Developing Operational and Managerial Excellence.

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MR. RAJAN RAJADURAI

rajan-rajaduraiMr. Rajan Rajadurai is a graduate from Southeast Missouri State University with a Bachelor’s in Communication and a minor in Philosophy. He started out his career in the advertising industry as a Copywriter and shortly after that he made a switch to HR with one of the biggest multinational financial institutions. In the field of HR, Mr. Rajan has worked in all the various disciplines of HR such as Benefit & Compensation, Recruitment, Disciplinary Cases and Training & Development. He has over 7 years of experience in HR with more than 3 years of experience in Training & Development.

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MR. SARAVANA KUMAR RAMASAMY

Saravanaa-KumarMr. Saravana Kumar Ramasamy is a registered Safety and Health Consultant with the Department of Occupational Safety and Health of Malaysia. He obtained his qualification from the National Institute of Occupational Safety and Health Malaysia and his professional qualification from University Technology of Malaysia (UTM). He is currently pursuing his Masters Degree in OSH Management from the same university.

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MS.JECINTHA ANTHONYSAMY

jecinthaJecintha Anthonysamy is a  Educator, Facilitator and Trainer  by profession. She is a certified Training Consultant  with Global Dynamics. She has obtained her Bachelor of  Education (Hons.)  from University Science Malaysia and  her Masters in English as Second Language from University Malaya. She has also a diploma in Learning Disorders Management and Child Psychology from Linguistic Council (Singapore).She has done Certificate of Education Studies in Learning Disorders Management and Language Development, Certificate of Education Studies in Child Psychology and Counseling from College of Teachers (London, UK).

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MS. SHANTI  SUPRAMANIAM

Ms. Shanti  Supramaniam  is a Certified Training Consultant with Global Dynamics, a training and consultancy firm. She obtained her Bachelor of Business Administration degree (Hons.) from Universiti Utara Malaysia (UUM) and has also completed the  Essential Training Skills certification programme. She  is currently pursuing an MBA from Cardiff Metropolitan University, Wales.

Ms. Shanti has more than 18 years experience in the aviation, shipping and education industries, having worked with Malaysia Airlines as an Area Manager and also with Malaysia International Shipping Corporation and Tunku Abdul Rahman College (TAR) in Penang.

Ms. Shanti  has  researched and designed training programs in the areas of Customer Service, Account Management, Personal development, Communication, Motivation, Leadership Skills, Management Skills, Team Building and Personal  Excellence and has trained sales personnel from other countries such as Australia, UK, China and Holland.

Ms. Shanti has worked with the management teams (from the junior level to senior management as well as BODs) of many organizations to create focus and changes in the areas of business strategies, management techniques, leadership styles and customer centric.

 Some of Ms. Shanti’s clients include HP, IBM, Intel, Shell, BP, Sapura, Dell, Western Digital, Telekom, Petronas, Exxon Mobil, Maybank, MISC, Holiday Tours, Mayflower American Express, Sunway, YTL, Sime Darby, Ericsson, Genting Group, Danone Dumex, Technip, Siemens , Boeing and Rolls Royce.

She is a much sought after trainer due to her ability to relate to all levels of people,  excellent communication skills, confident, engaging and humorous manner of conducting the training sessions.

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MS. ISWARY CHELLIAH

Ms. Iswary Chelliah is a Certified Trainer of Global Dynamics, a training and consultancy firm. She obtained her Bachelor of Economics (Hons) and Masters in Business Administration (Finance) from University Malaya. She is a Certified Credit Professional (CCP) with Bankers Institute of Malaysia (IBBM).

Ms. Iswary Chelliah has more than 15 years experience in the field of Banking. She has held various positions in Banking Operations, Credit Processing, Credit Underwriting and as Head of Commercial Business Units with Maybank. Her experience is complemented by in-house qualifications and trainings certified by Maybank, in the areas of Credit Management, Cash Flow Analysis and Debt Restructuring.

Ms. Iswary Chelliah held the position of Assistant Vice President, Head of SME Banking (Turnaround Workout Team Unit) with Maybank. She has been able to carry out her duties and special responsibilities given to her diligently to achieve best results desired by her Team and the Organization as a whole. She has been accorded special recognitions by the Bank throughout her service and has experience in carrying out specific projects such as rationalization of Small and Medium Enterprise Banking (SME Banking) structure in Maybank.

Ms. Iswary Chelliah has researched and facilitated in the areas of Financial Management, Credit Management, Personal Development, Customer Service, Motivation, Communication, Change Management, Supervisory Skills, Coaching, Team Building and Personal Excellence.

Ms. Iswary Chelliah is a very organized person and able to interact with people of all levels with clarity and in confidence manner. She has the passion to captivate participants’ engagement and aspires to be the Trainer of first choice.

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MS VAANI THIAGARAGAN

Ms Vaani Thiagaragan is currently a Producer cum Editor with Capital TV, Malaysia’s first 24/7 business news channel.

Ms Vaani started her career in the hotel industry in London after completing a Graduate Diploma in Hotel & Motel Association. She has also obtained a Degree in Psychology from Middlesex University in the United Kingdom.

Ms Vaani, with more than 12 years experience in the hospitality industry, has worked as a Senior Sales Manager for many distinguished hotels in Malaysia and expanded her horizon as Director of Sales for a digital media advertising firm.

Ms Vaani has contributed to the success of leading hotels and resorts in Malaysia, throughout her career. Working with talented marketing directors has accorded her the level of hands on experience for greater roles and challenges. With that in mind, she has looked beyond those surviving skills and took the leap of faith towards the real estate industry as a Branch Manager for four years in the United Kingdom.

Ms Vaani has hosted the Olympics 2008 on Astro, news presenter at Bernama TV and a private TV channel in UK. She has conducted interviews with prominent personalities and politicians in Malaysia. She also lends her voice to numerous advertisements and commercials.

Ms Vaani has conducted training programmes especially in areas of Etiquette, Customer Service, Grooming, Basic Communication Skills, Motivation, Personal Coaching, Train The Trainers for Direct English and Media Training.

With 20 years of experience, locally and globally in various industries, Ms Vaani has learnt the art of communication under the most difficult and attainable circumstances to handle any situation with tact and utter professionalism.

Ms Vaani is self motivated, enthusiastic and has the ability to communicate with people from all walks of life.

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MR. PREMANAND KUSALAVAN

Prem300x300Mr. Premanand Kusalavan is a trainer at Global Dynamics, a training and consultancy firm. Trained as an engineer by profession, Mr. Premanand received his Bachelor of Engineering (Hons.) from Multimedia University and subsequently worked as an engineer at several multinational electronics company for 10 years at various assignments. With last position as a staff engineer in a leading data storage equipment manufacturer, Mr. Premanand later found his passion in training and obtained his certification as a corporate trainer from Global Dynamics and followed his heart on training others in the line of personal development, personal excellence, goal setting and brain power.

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MR.LOGESWARAN SIVAPRAGASAM

Mr. Logeswaran Sivapragasam is a trainer with Global Dynamics, a training & consultancy firm established in Malaysia. He graduated from Victoria Institution, Malaysia’s premier secondary school & obtained his Bachelor in Engineering from University of Northumbria, Newcastle, England.

Mr. Logeswaran, also known as Logan by his colleagues has more than 13 years experience in the field of Sales, Marketing, Business Development, Customer Service and Training with the intention of significantly increasing profit, productivity, and the performance of his clients

In the past 13 years he has been associated with many blue chip & fortune 500 companies such as, TGV, Dominos, HSBC, Standard Chartered, Telekom Malaysia, Petronas & Shell. Local Utility companies such as TNB, JKR, SESB & SESCO & foreign Utility companies in UAE (SEWA, DEWA, FEWA & ADWEA), Qatar (Kahramaa), Brunei (BPMC & DES), Hong Kong (CLP), Kenya (KPLC), Libya (GECOL) just to name a few.

Mr. Logeswaran is famously known for his work together with the management team, both junior & senior as well as together with the owners & stakeholders of many organizations to create change and focus in areas such as Sales, Marketing, Business Development and Customer Service. He has also been involved in conducting market survey & feasibility studies in setting up new manufacturing plants as well as expanding existing plants around the ASEAN Region.

Mr. Logeswaran is a much sought after trainer, speaker & consultant due to his frank, candid & straight forward approach in conducting his seminars, presentations & consultancy. His talks, seminars & consultations are very informative yet non technical and is very easily understood & implemented by his clients.

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MR. RAKESH NAIDU K.

Rakesh300x300Rakesh Naidu K. is a Certified Trainer under Global Dynamics. He graduated from Multimedia University with a degree in Software Engineering (Hons.) and has 8 years’ experience in the industry of manufacturing IT, also known as Computer Integrated Manufacturing (CIM). With deep knowledge of manufacturing processes, production demands and IT integration in few of the world’s top semiconductor firms, he has both the technical know-how and experience of how people and process are synergized in an efficient, demand oriented and commonly chaotic environment.

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MR SHAL THARUMALINGAM

Mr Shal Tharumalingam is a Certified Training Consultant with Global Dynamics.  He obtained his Bachelor of Arts (Hons.) in Law & Business Administration from Oxford Brookes University, UK and has a Certificate in Personnel Management from the Malaysian Institute of Human Resources.

Mr Shal has 20 years of experience working in the areas of Customer Service, Advertising & Promotions and Corporate Communications in a vast range of industries.

Mr Shal has also researched and facilitated in the areas of Business English, Sales, Marketing, Customer Service, Communications, Public Relations, Counselling, Supervisory Skills, Change Management, Management Skills, Motivation, Personality Profiles, Team Building, Goal Setting and Personal Excellence.

Mr Shal has worked with teams from supervisory to senior management level in numerous organizations focussing on areas of customer centric, change management and personal development . His strength is his ability to engage with his participants and help them strive for personal excellence in their area of expertise.

Some of the organizations that Mr Shal has worked with include, Oxford Brookes University Alumni Association, Taylor’s College, Sunway Group, Southern Bank, Unilever, Linde Malaysia (formerly known as MOX) and Nippon Paint.

He is a speaker that is known for being eloquent, confident, fluid, personalizing his presentations, engaging, interactive, easily understood and relatable, informative, interesting, personal and down to earth.  His talks are very informative, drawn from his years of experience and easily understood by people of all levels.

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MS JANNATUL FERDAWS MOHAMED SIDDIK

Jana300x300Ms Jannatul Ferdaws Mohamed Siddik is a Certified Corporate Trainer with Global Dynamics. She has a Computer Technology background. She has overall 14 years of working experience in Banking and IT sectors. Her expertise are in the areas of International Banking, Account Maintenance, Global Payments, Sanction Payments, Validation, Internet Payments, Investigation of Account Take Over, Agency Arrangement, Relationship Management Authorization, Software Solutions, Troubleshooting  IT problems, Asset Management and Report on Identity Theft.

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MR. MOHAMED AL ASHRAF VARUSAI MOHAMED

MOHAMED-AL-ASHRAF-BINMr. Mohamed Al Ashraf Varusai Mohamed is a Certified Training Consultant with Global Dynamics, a training and consultancy firm. He obtained his Bachelor of Arts in Business Administration from Ottawa University, Kansas, USA. Mr. Mohamed Al Ashraf has worked for the last 13 years in various industries such as Banking, Oil & Gas and Education. His areas of expertise are Branch Operations, Islamic Banking Research & Development, Business Development, Asset Management, International HR and Contract Management.

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MS ANURAGINI MANOGRAN

Ms Anuragini Manogran is a Certified Corporate Trainer with Global Dynamics. She has obtained her Bachelor of Electrical Engineering (Hons.) and Masters in Business Administration (Strategic Management) (Hons.) from Universiti Teknologi Malaysia.

Ms. Anuragini has around 9 years of experience in software programming, customer quality, customer service, communication, problem solving and process improvement fields. She has worked with Panasonic AVC as a software programmer and currently, she is attached with the customer quality engineering team in Freescale Semiconductor (M) Sdn. Bhd.

Ms. Anuragini has also researched and facilitated in the areas of Personal Development, Customer Service, Motivation, Communication Skills, Presentation Skills, Supervisory Skills, Management Skills, Coaching, Counseling and Personal Excellence.

Ms. Anuragini has worked with the management teams (from the junior level to the senior management) to create change and focus in the areas of business strategies, leadership styles, management techniques, customer centric, customer quality, process improvements, problem solving, etc. Her greatest strength is her ability to relate to her audience well, by using current and relevant examples which they can relate to. Her courses are aimed to make a difference, and the simple techniques she imparts are designed to make an immediate impact once participants return to work.

She is much sought after speaker due to her frank, candid and humorous way of presenting her talks and conducting her seminars. The talk and seminars are very informative yet non-technical and easily understood by people of all levels.

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MS. JASITTHA BT AMEER HASSAN

Ms. Jasittha Bt Ameer Hassan is a Freelance Trainer with Global Dynamics, a training and consultancy firm. She obtained her Bachelor of Computer Science majoring in Multimedia from University Putra Malaysia.

Ms. Jasittha Bt Ameer Hassan has work for the last 14 years in various industries, such as administration, marketing, sales, aviation, automotif, property and multi level marketing.

Ms. Jasittha Bt Ameer Hassan has also researched and facilitated training programs in the areas of Personal Development, Customer Service, Motivation, Communication, Supervisory Skills, Change Management , Management Skills and Personal Excellence.
Ms. Jasittha Bt Ameer Hassan was an enterprenuer for 4 years running a big outlet on her own.  She is responsible to achieve sales target given by company and also conduct training for new prospects.

Some of Ms. Jasittha Bt Ameer Hassan’s in house clients are the University Putra Malaysia (UPM), Proton Edar Sdn Bhd, Cosway Sdn Bhd, Saudi Arabian Airline etc.

Ms. Jasittha Bt Ameer Hassan is also a Certified Corporate Trainer with Global Dynamics.

Ms. Jasittha Bt Ameer Hassan is a much sought after speaker due to her candid and humorous way of presenting her talk, composed, good interaction with audience, fun, clear, engaging, good communicator, speak from her hearts and confident.

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Our Programs

OUR PROGRAMS

DCG-TrainingPrograms

Customer Service Programs

  • Achieving Customer Service Excellence
  • Telemarketing and Customer Service
  • Frontline Staff Excellence

Business Reengineering Programs          

  • Benchmarking and KPIs
  • Performance Management System
  • Business Reengineering

Management Programs

  • Practical Management and Leadership Skills
  • Becoming a Person of Influence
  • Problem Solving
  • Creative Thinking
  • Time Management
  • Performance Management
  • Process Improvement
  • The Art of Coaching
  • The Art of Delegating
  • Counseling and Mentoring
  • Presentation Skills
  • Emotional Intelligence
  • Stress Management
  • Conflict Management

Leadership Programs

  • Practical Management and Leadership Skills
  • Achieving Leadership Excellence
  • Achieving Personal Excellence in Leadership (APEL)
  • Situational Leadership
  • Train the Trainers
  • EQ in Leadership

Teambuilding

  • Self Enhancement Towards Integrated Action (SETIA)
  • Achieving Team Excellence
  • High Performance Teamwork

Employee Equipping and Enhancement Programs

  • Achieving Personal Excellence
  • Achieving Performance Excellence
  • Achieving Personal and Performance Excellence (APPE)
  • Law of Attraction – The Science of getting more of what you want
  • Power of the Subconscious Mind
  • Personality Plus – Understanding others by understanding yourself
  • Enhancing Memory Power

Marketing and Sales Programs

  • Achieving Sales Excellence
  • Sales by Design
  • Achieving Sales Targets Effortlessly
  • Winning Without Intimidation
  • Sales Mastery

Language Programs

  • Business Writing Skills
  • Business English
  • Speaking and Writing the correct way
  • Enhancing Spoken English
  • Speed Writing and Reading

Our Signature Programs

            TAKING OWNERSHIP PASSIONATELY (T.O.P.)

About Us

OUR COMPANY

DCG-AboutUs

Global Dynamics was started in 1996 as a Training and Consultancy firm by Karthigesu Sivalingam. Today, we have trained more than 500,000 people in various fields both in hard skills and soft skills. We are also aligned with 20 other associate trainers in various fields of expertise so that we can customize and offer a complete training solution package to our esteemed clients.

OUR MISSION

To ensure that each person that is trained by us is:

  • Enriched mentally and financially.
  • Able to realize their full potential for personal leadership and personal excellence.
  • Able to improve their self image and their self motivation by altering their attitudes, behaviors and work ethics through mind programming.
  • Able to develop a healthy working and personal relationship with those around them.
  • Able to align their personal goals with their career goals.
  • Able to appreciate, understand and apply the Law of Attraction to create their envisioned life.

To ensure that each client that solicits our services is:

  • Able to create a set of leaders to grow and move their organization to a higher level.
  • Able to achieve optimum productivity, excellent customer service, enhanced efficiency and a high return on investment for their capital investment.
  • Happy with the high level of sustainability in the attendees of our programs.